We are fortunate that our gym is within a very large building. This has given us the capacity to space out all our equipment to allow for safe social distancing and movement around the gym.
No. Although the Government suggested a time slot booking system as one example of managing capacity within gyms, we have an intelligent entry system within our turnstiles that counts the number of people entering and exiting the gym. So, we always know how many people are in the gym at any one time and we have set alerts to inform the gym team if capacity reaches 80%. If 80% capacity is reached, the gym team will have a presence at the entrance to ensure capacity and flow is managed. This does not mean that we will turn people away if we reach 80%, it simply means we will monitor the flow and in the rare event it passes 90%, we would at that point consider asking members to wait momentarily until someone leaves. We are highly confident that capacity won’t be reached, so please don’t overly worry about needing to queue.
With social distancing measures in place, members will be required to keep their distance whilst entering and leaving the gym. This may mean it takes a few moments longer to get through the gates, but so far we have not had any queuing. Please see the previous two answers also for further details on queues relating to capacity.
No, you will be able to use the gym for as long as you wish
Our gym is running at normal opening hours which is:
Weekdays: 5am – midnight
Weekends: 6am – 8pm
Yes, the changing rooms are open and you can use the shower facilities. We do however ask that where possible you come to the gym ready to workout and return home to shower. This is to assist with social distancing in the changing room areas. Members should exercise caution whilst using the changing facilities and keep their distance from others. We are operating a regular cleaning schedule to minimise risk.
Due to the restrictions imposed by the Government, we have had to temporarily suspend our classes. We will be back up and running as soon as we are permitted.
If you were an existing member before lockdown your payments were frozen when we first closed. Your payments will remain frozen until after your gym re-opens. Your next payment is/was debited on the regular date it’s due after we re-open. Annual payers will have the time we were closed added on to the end of their annual membership.
If you are still shielding, have childcare issues or if you just don’t feel comfortable despite all our safety measures, please don’t worry, you can request a 1-month membership freeze. Please click here to request a freeze. Please note that we require at least 10 days’ notice to process your request.
You can sign up as a new member on our website. Please simply select “Join Now”. Once you complete the sign-up process you can start using the gym straight away.
It is not compulsory to wear a mask in gyms in England.
Following the latest guidance from the Government, please wear a face covering when:
Entering / exiting the gym
Using the changing rooms / toilets
Waiting for a class to start
Preparing to exercise
You can remove your face covering when exercising, but please remember to keep your distance from others where possible.