FAQs
Classes
View the class timetable
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All classes are included in your membership. You can view our class timetable in the allGym member app and on our website homepage.
Classes
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All our awesome classes are part of your membership! Just book your spot through our member app and you’re all set. Be sure to swing by the studio a little early — around 5-10 minutes before the class kicks off.
Gym Facilities
Wet Facilities
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We don’t have a pool, but saunas are in the works! Keep an eye out — they’re set to arrive early 2025!
The equipment in our gyms
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Our expansive 30,000 sq. ft. gym is fully stocked with premium, state-of-the-art equipment, designed to help you smash your fitness goals. From cardio lovers to strength enthusiasts, we’ve got you covered with everything you need. You’ll find large cardio sections, functional training zones, a variety of resistance machines, cable stations, and plate-loaded equipment. Our gym also boasts lifting platforms, racks, a massive free weights area with dumbbells up to 50kg, and a performance zone fully equipped for Hyrox training.
We believe in offering variety, which is why our equipment caters to all exercise styles—from HIIT to powerlifting. To see for yourself, drop by for a tour and explore everything we have to offer!
Personal Trainers
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Want a little extra guidance? Our personal trainers are here to give you that personalised push to reach your goals, whether you’re just getting started or aiming for new heights. Connect with a trainer through our app, or just have a chat with one of our team when you’re next in!
Parking
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Yes, we’ve got free, on-site parking just for you! Our spacious car park has 85 bays—plenty of room most of the time—and if it gets busy, we’ve got overflow spots ready to go. So, no stressing about finding a space!
Ladies only facilities
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Looking for a bit of privacy? We’ve got ladies-only areas where you can work out comfortably, complete with cardio and strength equipment to help you crush your goals in a supportive space.
Disabled access and facilities
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We’re all about inclusivity here. Our gym has disabled access throughout, along with accessible changing rooms and adaptable equipment. If there’s anything specific you need, just let us know—we’re here to help.
Changing rooms
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Our changing rooms are set up with your comfort in mind. We’ve got lockers and showers, so you can freshen up with ease. And stay tuned—we’ve got some exciting upgrades in the works to make it even better!
Looking to Join?
Peak and off-peak times
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Wondering when the gym’s buzzing? Peak times are usually weekday evenings and weekends. Off-peak is quieter, perfect if you like your space.
No UK bank account
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No UK bank account? No worries! Give our membership team a shout, and we’ll help you set up an alternative payment option.
Minimum age limit
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You need to be at least 16 to join allGym. If you’re under 18, you’ll just need a parent’s permission—and there might be a few limits on certain equipment. Otherwise, welcome aboard!
Membership term
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We keep things flexible! Choose from a rolling monthly contract or save a bit with an annual plan. Pick the option that suits your lifestyle best.
How to join
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Joining allGym is a breeze! You can sign up online or pop in for a chat. We’d love to show you around, answer any questions, and help you get started on your fitness journey.
How much are our memberships?
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Our membership prices vary depending on what plan fits you best. Head over to our Memberships page for all the latest details and see what works for you.
Having a tour of a gym
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We’d love to show you around! Pop in during staffed hours, and we’ll give you the grand tour. No pressure—just a chance to explore, ask questions, and see what allGym is all about. Come and see if we’re the right fit for you!
Cash payments
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We’re a cash-free zone, so all payments are done by card. Just bring your card, and you’re all set—no need to worry about carrying cash!
Managing Your Membership
Updating bank details for your Direct Debit or Recurring Card Payment
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Need to update your bank details? Just contact us via the app, send an email, give us a call, or chat with one of our team members in the club. We’ll help you get everything sorted in no time!
Speak to us about your membership / payments
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Got a question about your membership or a payment? We’re all ears! Reach out via email, call us, or even pop in during staffed hours. Our team is ready to help with whatever you need!
Missed or late payments
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If you’ve missed a payment, don’t panic! We’ll send a reminder with details on how to get everything sorted. Just log in and follow the instructions, or get in touch if you need a hand.
Freezing your membership
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Need a break? With our Plus membership, you can freeze your membership anytime, for any reason! For other memberships, freezes are available in specific circumstances. Just reach out to our team, and we’ll help you keep your spot until you’re ready to jump back in!
Cancellation
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Thinking of leaving? We’ll miss you, but we get it! Just head to the allGym homepage, scroll to the bottom, and click on the ‘Contact Us’ link. Choose ‘Cancellation’ and follow the on-screen steps. And if you’d like to chat it over, our team is always here to help!
Using the Gym
Using the equipment safely
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Safety first! We want you to enjoy your workouts while staying injury-free. If you’re ever unsure how to use a piece of equipment, just ask one of our team members, and they’ll be happy to help.
Lost property
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Lost something? Don’t worry; we’ve got a lost property section in our main office. Drop by and see if we’ve found your missing item, or give us a call, and we’ll check for you.
Inductions
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New to the gym or just want a refresher? Book an induction! One of our team members will walk you through the equipment and help you get started on the right foot.
Gym opening hours
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We’re open 24/7 for your convenience! Whether you’re an early bird or a night owl, allGym is ready for your workout whenever you are.
Getting into the gym
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Accessing the gym is easy—just use your member app to scan in at the entrance.
Day passes / guest passes
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Want to bring a friend or family member to try out allGym? We offer guest passes! If they’d like to join you more often, consider upgrading to our Plus membership for just an extra £5, and you can bring them along for free, as many times as you like. Just ask at reception or check our website for more details—it’s a great way to share the allGym experience!